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Move ACT12 to another PC with ACT11 prem

New Member
Posts: 5
Country: United Kingdom

Move ACT12 to another PC with ACT11 prem

Hi all,

 

I have an Act12 std databse that I would liek to move across to another PC which has Act11 Premium installed. I have tried the "restore as" process but get a series of errors which suggests Act 11 wont support this.

 

Any suggestions?

 

Cheers

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Move ACT12 to another PC with ACT11 prem

That is correct, you cannot open a database in a previous version of Act!.  You won't be able to open an Act! V12 database in Act! V11.
Greg Martin
Sage
New Member
Posts: 5
Country: United Kingdom

Re: Move ACT12 to another PC with ACT11 prem

Hi Greg,

 

Many thanks for your quick response. I am therefore assuming there is no option to "save as" in an older version, other than to export to tab/csv & then import to the older version?

 

Cheers

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Move ACT12 to another PC with ACT11 prem

The export/import in ACT! will only do the contact fields (no notes/histories/etc)

 

There are add-ons that can help you do it all.... but if only a one off, best to get a consultant who's done it to do it for you if you want to keep all the extra data