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Modifying the Acitivty Report In Act! 2010

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Copper Contributor
Posts: 5
Country: United States
Accepted Solution

Modifying the Acitivty Report In Act! 2010

[ Edited ]

I'm using Act! 2010. When I generate an Activity Report and select the appropriate criteria i.e. "Calls", "Meetings", To-Do's" or "Custom" and then select the desired date range, I'm able to generate a report for the selcted user.  The issue is: is it possible to include with this report the contacts that show no activity? I've tried to modify the Activities.rep file to permit this but it doesn't seem to be possible.


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Accepted by topic author shadowmancer
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Modifying the Acitivty Report In Act! 2010

No because it's filtering for the presence of an activity. It's likely what you want is to use Lookup | Contact Activity.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

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Solution
Accepted by topic author shadowmancer
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Modifying the Acitivty Report In Act! 2010

No because it's filtering for the presence of an activity. It's likely what you want is to use Lookup | Contact Activity.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 5
Country: United States

Re: Modifying the Acitivty Report In Act! 2010

Thanks for replying. I tried reversing the steps posted in this knowledge base article but it didn't  work. Your reccommend solution doesn't quite work for me because I need to have the data filtered by user like in the Activities.rep file and this isn't the case with your method.

 

If I were to create a new report  file similar to activities.rep from scratch, would I be able to have it print out contacts that show both activity and inactivity by user?

 

 

 

 

 

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Modifying the Acitivty Report In Act! 2010

No, as before it automatically filters on the presence of an activity.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129