03-19-2011 05:47 AM
I have SAGE ACT (version 11) and am looking to use it to dial customers with a modem and headset. I have read that with ACT you need a compliant TAPI modem. Obviously I also need it to be fully voice compliant with full duplex audio. I am having real problems finding a suitable modem (ideally internal) for use with windows 7 64 bit. It seems manufacturers stopped making decent modems in the days of XP. Can anyone recommend any decent models that will work under windows 7 64 bit? I don’t mind if they are older models as long as I can get the 64 bit drivers for windows 7. Any advice would be appreciated as I have spent a long time searching with no result.
03-19-2011 07:57 AM
Helen, After HOURS of trying to use an internal model with ACT!, finally bought a Prolific USB-to-serial cable and connected a TRendnet external TFM- 560x modem. Works perfectly. Was using an internal modem (generic) but the functions were really limited...needed more that just dial numbers. Hope this helps you.
03-19-2011 08:41 AM