10-30-2016 11:32 AM
After ACT! froze up and I restarted, all my data files and backups were nowhere to be found. The only file left was the ACT2010DEMO.PAD file and I get the following error message when trying to open it: “Error accessing or processing a PAD file - \\Mac\Home\Documents\ACT\ACT for Windows 12\Databases\ACT2010Demo.PAD” and then “Object reference not set to an instance of an object.”
ACT! 2010 v. 12.0.409.0
Windows 10 v. 1607 (OS Build 14393.321)
Running via Desktop Parallels Desktop for Mac v. 12.0.2 (41353), Sierra
Any suggestions on how to find/restore my missing file and backups? Thanks!
10-30-2016 01:13 PM
They are most likely still there just not in the folder you are looking in. They are usually in Documents\Act\Act Data\Databases but they can be in other folders if you have been an Act! user and upgraded over the years. Check the Documents folder and then the two Act folders if you have two.
10-30-2016 04:44 PM
10-30-2016 05:20 PM
Not the news I was hoping to hear. It had been working ok since I upgraded to Windows 10 just after it came out. Are there any utilities or tools I can use to search my hard drive for the files? Thanks for your help!
10-30-2016 05:24 PM
10-30-2016 06:44 PM
In that case I would stop working on the system and get someone who knows how to recover deleted files to take a look at it. If they have been deleted (which is very unlikely unless there is something else going on like a virus, etc.) they can probably be recovered but not if you accidentally write something on top of them.