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Missing bottom half of contact in detail view

New Member
Posts: 1
Country: USA

Missing bottom half of contact in detail view

In my database when I click to detail view a contact I can only see the top half...

name/ address/ email/ last results/ etc

 

but normally the bottom half is white and has about 10 different tabs that hold, notes, attachments, scheduled events, etc

 

and now that whole bottom half just isnt there????

I have tried to refresh, go back to old layout, change the view size, but NOTHING IS WORKING!

 

Also when I use my trackpad on labtop to scroll up and down now my screen in act goes left and right??

This only happens when in ACT program...

 

HOW DO I FIX IT!

 

 

Bronze Contributor
Posts: 1,394
Country: USA

Re: Missing bottom half of contact in detail view

Good morning Kaylin_be -

 

See if you inadvertently drgged the top of the bottom half down to the bottom of the page.  Take your curser to the first doublie line at the bottom of the screen and attempt to drag it up. 

 

As far as the left/right scroll on up/down, I can't help you with that one.

 

Hope this helps.

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit