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Missing Record?

New Member
Posts: 9
Country: USA

Missing Record?

Can you tell me, is there a way I may of accidentally hidden a  record in Sage ACT 2011? suddendly, I can't find the record and I know I did not delete it.

 

Help please - thanks

S

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Missing Record?

If you're a single user then no it can't be hidden. Much depends on how you're trying to find the record.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 9
Country: USA

Re: Missing Record?

I am the only user and I know I did not delete this record...I searched by first name, last, city, etc...can't find it...How/what could I of done?  I even rebooted...

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Missing Record?

Check the history on your My record to verify that you didn't accidently delete the record.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 9
Country: USA

Re: Missing Record?

YEP...you are right...deleted...UGHH...how..

I guess I have to go to my backup on my external drive for an old copy of ACT to reinstate it?  any thoughts...

Thanks so much.........

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Missing Record?

Glad the mystery is solved. Two things, do database maintenance on the database with the deleted record then if you can open the backup copy of the database you can export the single record to your working database.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 9
Country: USA

Re: Missing Record?

Thank You.  I will try in a day or so...when things slow down.

I really appreciate it.

S

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Missing Record?

Just to elaborate on restoring the backup...

When restoring the backup (File > Restore > Database), choose the 'Restore As' option. It will create a new database (new name) and not overwrite your existing database.
Greg Martin
Sage
New Member
Posts: 9
Country: USA

Re: Missing Record?

Thank You so much for the help.  I will try this next week when things settle a bit at the office..I may be back in touch for help...let's hope not, but all of you have been great support.

Thanks

S