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Missing Product Column in Contact View

Copper Super Contributor
Posts: 47
Country: USA

Missing Product Column in Contact View

In older versions of ACT! I was able to add a product column to the opportunities tab in contact view. Now when I customize columns on the oppotunities tab in contact view, "Products/Services" is not listed as an available field. Why not? That seems to be a no brainer to add it to the options.
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Missing Product Column in Contact View

Actually products are a separate table and not a field.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Super Contributor
Posts: 47
Country: USA

Re: Missing Product Column in Contact View

I should have stated the question differently. I used to be able to see the opportunity name as well as the products/services associated with that opportunity in the same line under the opportunities tab. Now I can't. Is there a way to show the products/services related to a specific opportunity in the contact view?
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Missing Product Column in Contact View

At present no. The column left much to be desired because if the opportunity had multiple product line items, only one would be shown.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129