03-24-2009 05:52 PM
I am using Act 2009 and word 2007 as my WP. I do a merge with a quote I created in word and then I print it. It asks if I want to link the document to the customer and I click yes. When I do this the complete menu bar in word goes blank (large gray blank). I have to minimize the window then maximize to get the menu back. Anyone having this problem??
03-27-2009 11:05 AM
What OS are you using? Try changing your hardware acceleration and turning off the theme service.
Turn off Themes service:
1. Close Word.
2. Go to Start and select Run.
3. Type in services.msc and click Ok
4. Find Themes and right click > stop.
Steps on how to change hardware acceleration are in the KB below.