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Missing Menu Bar in Word 2007

New Member
Posts: 1
Country: Canada

Missing Menu Bar in Word 2007

I am using Act 2009 and word 2007 as my WP.  I do a merge with a quote I created in word and then I print it. It asks if I want to link the document to the customer and I click yes. When I do this the complete menu bar in word goes blank (large gray blank). I have to minimize the window then maximize to get the menu back. Anyone having this problem??

 

Chris 

Moderator
Posts: 4,395
Country: USA

Re: Missing Menu Bar in Word 2007

What OS are you using?  Try changing your hardware acceleration and turning off the theme service.

 

Turn off Themes service:

1.  Close Word.

2.  Go to Start and select Run.

3.  Type in services.msc and click Ok

4.  Find Themes and right click > stop.

 

Steps on how to change hardware acceleration are in the KB below.

Display Does Not Completely Refresh When Changing From One View to Another