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Missing Attachments after the e-mail has been sent

New Member
Posts: 2
Country: United States

Missing Attachments after the e-mail has been sent

When I sent an e-mail through ACT with an attachment, the attachment is there. When I go to Outlook to finish sending the e-mail, the attachment is there,  but when I send it, it is gone. It shows up in the sent folder but the attachment is not then delivered. My Outlook works fine alone, attachments and all are no problem.  Any Ideas?

 

Thanks in advance for your help with this. Its driving me crazy for sure!

 

Steve 

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Missing Attachments after the e-mail has been sent

If the attachment is there in the sent folder then the attachment was sent. Most likely the recipients email client deleted the attachment.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 2
Country: United States

Re: Missing Attachments after the e-mail has been sent

Thanks for the reply.

The attachements do not even come back to me, none the less anyone that I send them to. The attachement is there in my sent folder but never reaches anyone that I send them to. When i just send from Outlook i have no issues. You've got me for sure!?

 

Thanks for any help that you may be able to provide.

 

Steve

New Member
Posts: 2
Country: USA

Re: Missing Attachments after the e-mail has been sent

I am experiencing the same problem shaney is having.  This problem developed 2-3 weeks ago for ACT 2010.  Is there a solution for this problem elsewhere in the community?