Thanks for the info, I tried your suggestion and still the same, no ACT fields. One thing did happen, it created a new template but then I could not access ACT add-ins at all when opening a doc in ACT. Only after I restored the original file did it come back, all of the add-ins still showed under word options/add-ins.
Thanks for the input, I have tried everything suggested and still have the same issues and message, "Could not connect, the ACT! application is not running." Even though the template is opened in ACT. It is the same in my DB and the Demo DB.
Now so you know I use a special normal.dot, it is called vletter.dot for my own handwriting font. I have renamed the templates so they are not used, done everything that has been suggested.
I get the same message on converted 6.0 templates, trying to create a new template and on the templates in the Demo DB.
I just do not know were the problem really is, ACT, Word or somewhere else.
Also I am having a new problem, if my db is open and just sitting there, it locks up and I have to go to task manager to close it. It seem ok if I am using it, only when idle. I am on V10.0.1 with Vista up to date.
Your Good, I took my anti-virus software off and it started working. All the fields popped up as soon as I clicked on Act Fields.
Currently using ESET virus, firewall and antispam.(NOD-32) I had went and added ACT exe to the exclusion file, either added the wrong one or something.
As far as locking that has gone away, last night I used the uninstaller.exe to remove act, re-installed it and the problem seems to be gone.
Just need to figure out how to keep virus ware on and not affect Act.
Also noticed that the ADT extension is in my registry, now I can save my templates as ACT templates instead of docs and then having to rename them. I have reinstalled ACT no less than 4 times so I probably should have used the uninstaller.exe the first time.
Any suggestions on the antivirus would be appreciated.