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Microsoft Word and COM class factory error - need help

New Member
Posts: 2
Country: USA

Microsoft Word and COM class factory error - need help

I switched the word processor from the ACT word processor to Microsoft Word. When I clicked on the Write tab and then tried to start a letter or a template or to edit a template I get the following error message.

 

Retrieving the COM class factory for component with CLSID{000209 FF-0000-0000-C000-000000000046} failed due to the following error: 80040154

 

I tried reducing the macros security level in Word but that didn't make a difference.

 

Any ideas how to fix this?

 

Thanks