Upon installing ACT! 2007 (9.0), I get the following error message:
SQL Server Setup could not validate the service accounts. Either the service accounts have not been provided for all of the services being installed, or the specified username or password is incorrect. For each service, specify a valid username, password, and domain, or specify a built-in system account.
I have had a ACT! 2008 (10.0) Trial installed on the computer before (the installation was completed without any problems).
Before beginning installing ACT! 2007 (9.0) I uninstalled all .NET Framework (all versions), the SQL software, and the MSXML Services.
This is a procedure I wrote to get the most clean install possible. Try it and post back if any of he items fail
Uninstall any version of ACT! from Windows Control Panel | Add/Remove Programs Use the Uninstaller.exe from the ACT! KB 19338 (the exe, not the manual uninstall) Uninstall .Net Framework (all versions) - this does NOT apply to Vista users as .Net 2.0 is part of the OS and can't be uninstalled Uninstall any MS SQL items from the Control Panel if istill there Uninstall MSXML Services from Control Panel if it's still there Perform a Selective restart with MSCONFIG as per ACT! KB 14499 Install .Net 2.0 Framework from MS web site (only for XP, not Vista)- http://www.microsoft.com/downloads/details.aspx?familyid=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en Manually install MS SQL as per ACT! KB 19386 Install ACT! 9 Install ACT! 9.01 patch if the previous install was the previous build
Install Hotfix3 Restore from Selective Startup Mode with MSCONFIG Reboot