04-20-2011 02:04 PM
I am having the same problem when I tried to download the Microsoft Update
When I tried to download the update the download window just sat there, did nothing, finally after overnight ( no error window) I cancelled it. Then I opened ACT and it could not find the database. After a reboot it was ok. Next time I made sure everything was closed. Tried it again same thing!! I was given no errors. I have ACT! by Sage 2007 (9.0) Version 18.104.22.168, Hotfix 1 My Window Event Logs says: The configuration of the AdminConnection\TCP protocol in the SQL instance SQLEXPRESS is not valid. Any ideas?
05-18-2011 01:55 PM - edited 05-18-2011 01:57 PM
Similar situation with Act 2009. The update fails with error code 1400.
Any solutions out there?
I am wondering if this update has failed for others and they do not know it, since unless you look in your Windows Update History, you may never know that it failed.
05-19-2011 03:41 AM
06-25-2011 06:17 AM
Just out of curiosity I tried running this update again after installing HotFix 4 on ACT2009 Premium. Unfortunately the same error message. I would post the image of the error message here but I can't unless I upload it to an image hosting server. (Why do these forums make us jump through hoops just to post a simple jpeg file?) The gist of the error is: "The database mailist could not be accessed. In order to access this database, check your network connection and verify that your database server is available. It may be necessary to disable any firewall software on your computer or the server."