09-05-2019 01:40 PM
With the upgrade to Windows 10 and all of the updated Microsoft products, specifically Word, I have lost the ability to create and edit templates as the Show Fields List for the Add-In's is no longer working. Kinda frustrated, any help would be greatly appreciated.
01-27-2021 11:56 AM
Show Fields List was working just fine a few weeks ago. Now it's not,
I am using MS Word as part of Microsoft 365.
If the ability to show fields is permanently gone, what's the workaround?
Version of Act! 19.2.1460 upgrade 5
Database is on my local machine (private database)
Operating system is Windows 10
01-28-2021 07:49 AM
is probably the add-in that has been disabled.
I can do no better than repeat below an answer for Jon some time ago -
10-18-2017 09:03 AM
Great, thanks for the info.
So you mention that you've already tried re-enabling the addin - just so we're on the same page here, below are our recommended steps for enabling a disabled addin.
If this doesn't help resolve the problem, I'd recommend taking a look at our knowledge base article on this issue (linked below). Try working through those steps, and if you have any problems or questions please feel free to post them here!
01-28-2021 08:22 AM - edited 01-28-2021 08:34 AM
Thanks for taking the time to reply.
The recommended solution worked.
I initially could not find Options" listed under file. I went back and found it under "More"
Thank you - this is a great community.