Message: "Object reference not set to an insstance of an object"

[Lee Ann]

I have just updated to ACT  2010 and have just completed setting up the new contact fields, etc. in tools.  Now when I move around the database to lookup, etc. I get a message "object reference not set to an instance of an object" each time.  What do I need to do to get rid of that message?

Also, when I am in "List View" and click on a name and try to open it in the "Detail View" it always takes me to the 1st name in that look up - not the name I want.  What has happened to that? 

Lee

[gmartin]

First I would run maintenance on your database - go to Tools > Database Maintenance > select Check and Repair. 

If that does not resolve the issue, you may have some corrupted Preference files, here is a link to a Knowledgebase article that explains how to rebuild your Preference files: http://answers.sagesoftwareonline.com/cgi-bin/sageanswers.cfg/php/enduser/std_adp.php?p_faqid=21042

I recommend that you skip to the section that describes how to do this manually and rename the files instead of deleting them.