02-11-2010 05:54 PM
First time user here and I ran into some fun doing merging.
I have a database and we realized too late that we'd made a mistake with a field we created (it was 50 characters long and needed to be 150). So I wanted to fix it and get the new data into that field but every attempt ended up much different than what we expected.
The CSV data includes 6 fields including "contact" and the field in question.
What's the right/best way to re-populate an existing field when this happens? I ended up having to wipe 7,000 records to get it to get the data in.
02-11-2010 06:57 PM
the import/merge in ACT! can not update existing data in a field.
You have two options: