11-11-2008 07:55 AM
I am having trouble merging contacts from a .grp file sent via email. The sender says that when he sends the file, he wants it to include (and import/merge) all the contacts from that group. Unfortunately, when I receive the file, I attach it to some contact/group and open it, then the program gives me the "Group Merge Options" window, but after merging, all I have is an empty group, not attached to any contacts... In fact, when I add the group to an empty database, I still have an empty database, no new contacts or anything.
What am I doing wrong, or what can the sender do differently, to send contacts with a .grp? Is there a better way so send a group to those who may not be able to sync?
Also, I am new to groups, so if I am misunderstanding how something works, please correct me or send me a link for an explanation.
11-11-2008 08:43 AM
What version of ACT! (the full build from Help | About)?
But, I think emailing a grp only sends the Group record, not the attached contacts
11-11-2008 09:11 AM