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Merging ACT with Outlook,

New Member
Posts: 1
Country: United States

Merging ACT with Outlook,

Hello, I am having  trouble attaching my outlook email to my ACT data base, any detailed help would be appreciated...
New Member
Posts: 1
Country: United States

Re: Merging ACT with Outlook,

I am also having the same problem.  I am using ACT ver 11.0 with an old ver of outlook (2003).  Outlook 2003 looks for a .dbf database and not the new .dat database format.  The only thing I have been able to do is export the ACT info into a .txt file format and then import that info into an Excel spreadsheet.  From there you can import it into Outlook.  You need to also export the headings from ACT into the text file.  If anyone knows of a better way, let me know.
Bronze Contributor
Posts: 1,393
Country: USA

Re: Merging ACT with Outlook,

Personal Disclaimer -- I am not a technician

 

I found CRM-Service.com for their program eMailConnectProfessional

 

I highly recommend the program. 

 

How I use it....

 

Most of the eMail I receive or send I do not need to have a copy in the contact's profile.  eMailConnectProfessional gives you the option of attaching or not.  I highly recommend this program as it has saved me many hours of eMail management.

 

Another benefit of the program is that it allows you to attach an eMail in Outlook to multiple contacts, a real benefit. 

 

I'm not sure this answered your specific question, but I hope it helped.

 

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013
Copper Elite Contributor
Posts: 126
Country: USA

Re: Merging ACT with Outlook,

if act is still looking for a DBF, theres a quick fix for this:

in C:/Windows/system32/ folder
you will see four files actext.dll, actab32.dll, act9ext.dll, act9ab32.dll
remove the first 2
leave the other 2
then search for and delete extend.dat (which holds Outlook's settings), and restart the machine

 ran this and it has fixed it every time

Scott Lahn
Sage ACT! Customer Support
Moderator
Posts: 4,395
Country: USA

Re: Merging ACT with Outlook,

Moved jcheri's reply to its own thread for greater exposure.