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Merged 2 databases and not all notes transfered

Copper Contributor
Posts: 27
Country: United States

Merged 2 databases and not all notes transfered

I recently merged another database with another database and realized that not of the notes transferred over.  Does anyone have any idea why not all of the notes transferred over?
Moderator
Posts: 4,395
Country: USA

Re: Merged 2 databases and not all notes transfered

When doing the import, what were the merge options set to for notes? You may need to do another import and set the option to merge notes.

 

How to Import Contact Data From an Existing ACT! Database into Another ACT! Database

Copper Contributor
Posts: 27
Country: United States

Re: Merged 2 databases and not all notes transfered

David - When I say that not all the notes did not merge, I mean that every contact had notes that did merge but did not contain all the notes.  For example, compnay ABC had notes in the previous DB from dating back to 2004 but when the merge happend only had 2004-2006 and no 2007-current.