10-07-2008 07:30 AM
You may have a corrupted copy of the USPreferences206.xml file. Instructions for correction are here: Answer ID 14618, Preference Settings Lost When ACT! is Restarted.
If that does NOT work, then you can download and run the Preferencesfixer2006.cmd, which can be with instructions here: Answer ID 21108, How to Use The Missing Preferences Tool.
10-07-2008 11:05 AM
Thanks but this did not work. When I restarted ACT the menu animation had reverted to system default. The second fix seems to only work with ACT 2006. I have 2009.
Please advise, thanks.
10-08-2008 03:37 AM
10-08-2008 07:39 AM
It clearly states at the bottom of Answer ID 14618, Preference Settings Lost When ACT! is Restarted, the following:
If the above process fails to resolve your issue, please refer to the following Knowledge Base Answer:
Title: How to Use The Missing Preferences Tool
Answer ID: 21108
I can't tell you anything else.
10-08-2008 09:00 AM
Yes and it also states right on the top of this solution:
This obviously can't be used with ACT 2009.
10-08-2008 11:24 AM - edited 10-08-2008 11:24 AM
The missing preferences tool is for ACT! 2006 only.
Try manually deleting ACT! preferences.
Close ACT! and go to one of these locations depending on your OS:
XP: C:\Documents and Settings\<User_Name>\AppData\Roaming\ACT\ACT for Windows 11\Preferences
Vista: C:\Users\<User_Name>\AppData\Roaming\ACT\ACT for Windows 11\Preferences
Delete the following files/folder:
10-12-2008 10:45 AM