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Memo field grayed in 2010

Copper Contributor
Posts: 51
Country: Singapore

Memo field grayed in 2010

I had to reinstall ACT2010 after a crash. After re-install the memo field in Companies is " Grayed" , does not allow for editing or changes. Is there a way to recover this ?

I tried creating another memo field , but the memo field does not appear in the ADD field list . Does this mean you cant have more than one Memo field in 2010 ?

Appreciate any reply

Bronze Contributor
Posts: 955
Country: Australia

Re: Memo field grayed in 2010

Generally this means you have not added the field to the layout. Go to tools, layouts, company and make sure that your memo field is shown on the layout

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Copper Contributor
Posts: 51
Country: Singapore

Re: Memo field grayed in 2010

Thanks for the update .  No one answered this issue , so just re-installed and got it working

Appreciate answering my query