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Meeting invites from Outlook not processed

New Member
Posts: 3
Country: Netherlands

Meeting invites from Outlook not processed

Hi,

 

For some reason meeting invites from Outlook are not beeing processed any more. Settings in Preferences->E-mail System Setup are setup (step 7) correctly, but meetings do not appear in the Act! calendar, after beeing accepted. I tested with Outlook 2010 and 2013. What am I missing?

Thanks in advance.

 

Jeroen

Administrator
Posts: 1,312
Country: United_Kingdom

Re: Meeting invites from Outlook not processed

Hi Jeroen,

Which version of Act! are you using? Are you being prompted to create the activity, but it's not appearing in the database or are you not being prompted at all?
New Member
Posts: 3
Country: Netherlands

Re: Meeting invites from Outlook not processed

Hi Jon,

 

Thanks for responding. The Act! version used is: Act! Premium Version 17.2.217.0, Hot Fix 2

 

I am not promted, nothing happens. I tryed both settings in the Email System Setup : "Edit and create activity" and "Automatically create activity in default database", but both options are not working.

 

Jeroen

 

New Member
Posts: 3
Country: Netherlands

Re: Meeting invites from Outlook not processed

Hi.

 

The problem is solved after updating Act! The version number I mentioned above was allready fixed by the update. The update wasn' t performed by me, so I wasn' t aware of that. Thanks for the support! 

 

Jeroen