10-16-2012 03:58 AM
Is there any way to cut all history made by some user ? mayby via SQL manager ? i have new DB and user was told to try it and one user have sent emails outlook act and havent spot that its automaticaly attached to act and now there are many emails history that shouldn be there. can i somehow cut it all for that user ? its just history connected with contacts not any other elements(opp or companies or groups) ??
10-16-2012 06:15 AM
01-05-2017 01:29 PM
I think there may be an easy way to do this--at least, this is how I delete emails in a mass. I click on history list>upper left corner I choose my dates>go down to the gray toolbar that says date, time, contact, company, result. I click on result to sort by type, whether it's email sent, call returned, field changed etc.
I highlight the emails I want to delete, and delete them.
In that toolbar referred to, if you click on options on the right there are many more available fields you can add to help with your sorting of the list.
I hope this helps someone!
01-06-2017 06:32 AM
You're right, this is now the best method to do this kind of History cleanup. When this thread was originally posted and the question asked, the History List was not yet a feature in Act! This feature was added in Act! v16 which was released in 2013.