11-18-2011 10:01 AM
I have been using Act!2006 V8.0 for some year with no problems. Now I intended to use the Map to Excel function and I always get an error message.
While trying to use the Act! menu in Excel to Map to Contact (or Company, or Group), after selecting the field to map and clicking Add I always get a message stating "Unhandled exception occured in a component in your application. If you Continue, the application will ignore this error and attemp to continue". Nothing else happens.
I have tried to use Excel 2003 and 2007 and a couple of computers always with the same error.
Can anyone help?
11-19-2011 07:32 AM
My suggestion would be to upgrade. There are hundreds of bug fixes and improvements since this version. While it may seem to be a pat answer, I can assure you it isn't. When I have worked on computers with the older versions of ACT! installed, I realize just how much progress has been made. Sage doesn't support the product, and we are now on Sage ACT! 2012, version 14. That is a tremendous amount of time in "software years". Also, software companies are exploring whether to consider a customer an "upgrade" or "full-version" customer based on how many versions behind they are. The magic number seems to be 3 versions - you are 6 behind. Brenda