08-17-2012 08:35 AM
I recently added a new employee to an existing database, and gave him a password as it seemed I had to. I made him an administrator, and the other employee was an administrator as well.
I do not know the previous employee's password, and I tried every combination of the new password I set, and it will not accept it. He now cannot access the database at all.
Can you let me know if there is anyway to reset it?
Also, if we delete the previous user (administrator) will the current database be affected at all?
08-17-2012 08:53 PM
Just go in to the menu where you created the user and change their password there.
08-19-2012 06:53 PM
Don't you remember any of the username/password combinations? Open the database with one you remember and change the password for the user that isn't working.
08-19-2012 07:23 PM
We have obviously tried this. Please see my initial message. I know what I set as the correct password for the new user, but it will not accept it. I'll take responsibility in case I entered something wrong (we've tried every combination already), and we do not know the previous user's password.
I do not think he had one, but entering his username with no password doesn't solve the issue, and neither does entering no password or username.
Please advise from here.
08-19-2012 07:46 PM
Contact me off line. I'll reset the password for you.