Community
Contact us | Act.com
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply

Manager Administor Change - Items grayed out - HELP!

mhutchinson
New Member
mhutchinson
Posts: 2
Country: United States

Manager Administor Change - Items grayed out - HELP!

‎05-06-2010 11:14 AM

I tried to make me the Administrator.  I made the original Administrator's user to Browse and Me to Administrator.  Then tried to deactivate the original's Adm. license and switch that liencse to me.  I thought I had it, but ACT states my license is pending, her's is still active, but she has been switched to Browse only, so no Administrator  ------- everything is grayed out.  How can I go back so I can Manager Users?  HELP. Only one User.  It's on my computer & no on elses.
Report Inappropriate Content
Message 1 of 3 (794 Views)
Reply
0 Kudos
gmartin
Platinum Super Contributor
gmartin
Posts: 5,275
Country: USA

Re: Manager Administor Change - Items grayed out - HELP!

‎05-06-2010 11:31 AM

Hello Mhutchinson,

Welcome to the Act! Online Community!

 

Do you have a recent backup you can restore?

 

What is the version of Act! you are running?

Greg Martin
Sage
Report Inappropriate Content
Message 2 of 3 (780 Views)
Reply
0 Kudos
mhutchinson
New Member
mhutchinson
Posts: 2
Country: United States

Re: Manager Administor Change - Items grayed out - HELP!

‎05-06-2010 11:42 AM

2007, Version 9.  Tried back up restore, but wouldn't take
Report Inappropriate Content
Message 3 of 3 (780 Views)
Reply
0 Kudos