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Make Outlook default mail client in Act!

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New Member
Posts: 15
Country: USA

Make Outlook default mail client in Act!

Can't get Act! to link to Outlook.  

 

Click on an email address in Act! and it tells me e-mail system has not been set up.  

 

When I go to setup it tells me that there is no default mail client or the current mail client cannot fulfill hte messaging request.

 

Windows 10 - Outlook is the default mail client.

 

It then offers to repair my Outlook profile but that doesn't fix anything.

 

It then goes to email setup wizardbut it doesn't show Outlook in email system options (only shows Internet Mail).

 

Act! Pro Version 16.3.11.0, Hot Fix 1 - standalone setup, single pc

Outlook 365 MSO 16.0.12730.20252 - 64-bit

 

Help.

 

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Copper Super Contributor
Posts: 158
Country: United States

Re: Make Outlook default mail client in Act!

There are a few things that could cause this.  Here is the Knowledgebase article describing the most likely causes.

 

https://help.act.com/hc/en-us/articles/360024241694-Outlook-is-Missing-as-an-Option-in-the-ACT-E-mai...

 

-Bud

 

Bud Rice

Pleasanton, CA

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New Member
Posts: 15
Country: USA

Re: Make Outlook default mail client in Act!

Seems Act! 16 won't work with Office 365 64-bit.

 

Thanks for the info.