10-27-2008 09:52 AM
10-27-2008 09:54 AM
What version of ACT! (the full build from Help | About)?
I've seen this with ACT! 6.0 which doesn't support Outlook 2007
10-27-2008 10:05 AM
Are you using the ACT! Email client or directly to Outlook?
Is Outlook connected to Exchange?
How many contacts in the merge?
Have you checked with a default template?