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Mail merging HTML email

New Member
Posts: 12
Country: Ireland

Mail merging HTML email

Apologies if this is a FAQ, but how do I mail merge an HTML email to a lookup?

Posts: 4,041
Country: United_Kingdom

Re: Mail merging HTML email

Hi Bumpydog,


Act! typically uses Word document templates for mail-merges. You can read more about these mail-merge feature in the following knowledgebase article:


The recommended way to send HTML templates would be though Act! emarketing. With this service you can upload your HTML and insert the merge fields in the template editor where needed.


You can find examples of both of these methods in our video training library:

Copper Super Contributor
Posts: 114
Country: USA

Re: Mail merging HTML email

"Fun" fact, Outlook uses components of Microsoft Word to render HTML content in emails.  It explains why Outlook is so god-awful & nitpicky at displaying HTML content.  I've never found a way to get HTML content to merge through an Act document template with good consistency and formatting.


Use Act e-marketing

Twelve/Three Marketing, Inc.
Act! Certified Consultants
......Stephen Boulden
Twelve/Three Marketing, Inc.
P: 716.837.5727 x104