Hi guys, we are running ACT! Version 9. Strange problem, when a user does a mail merge and wants to print out a document they select the printer they want and it works fine. If they then do another mail merge and select a printer it will always print out on their default printer rather than the printer they have selected. It's a problem with all of our users and requires them to either shut down ACT! and restart or to save the document and reopen the document to be able to print to a different printer. We are using Word 2000 to open mail merge documents with all users running Windows XP SP2 (fully updated) If anyone has an idea how to stop this I would love to know! Thanks.