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Mail merged letters print in random order

New Member
Posts: 1
Country: USA

Mail merged letters print in random order

I've just upgraded to Act 2012 and cannot get my mail merged letters and envelopes to print in the same contact sequence as shown within the group.  The order of the printed contacts is seemingly random, and thus the print jobs require time-consuming manual collation.  I've looked for help on-line, even tried the suggestion about checking the history option when printing, but nothing seems to work.  Has anyone figured this out?