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Mail merge fields not available

New Member
Posts: 1
Country: Australia

Mail merge fields not available

Can anyone help me please.  I have Act 2009 and need to merge the billing and shipping address fields into word mail merge documents and I cant.  The address 1 etc fields are available but not billing which doesn't make sense.  Thanks.
Moderator
Posts: 4,395
Country: USA

Re: Mail merge fields not available

Unfortunately company fields cannot be merged directly into a template.  An option is to create billing/shipping contact fields and the company and contact fields.

 

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