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Mail merge fields Blanking

Copper Contributor
Posts: 62
Country: USA

Mail merge fields Blanking

Act Pro 2011 (13.1.111.0, Hot Fix 4)

Word 2007 SP2

Win 7U (32)

 

Had my forms working great for years.

Needed to change some fields and create new ones.

 

I edit the template and insert the new fields in my template.

 

When I do the merge the new fields do not show up.

They are blank.

 

What am I doing wrong?

If I create the template all over again I can make them come back.

**************
Phoenix, AZ
4 user Act 2011HF5
W7 (32&64) on a W7-64 "Server"
Outlook 2003 and 2007
Copper Elite Contributor
Posts: 514
Country: USA

Re: Mail merge fields Blanking

sounds like the hidden text has become damaged.  Probably best that you recreate.

Mark Hammer
ACT! Fanatic