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Mail Merging

New Member
Posts: 1
Country: USA

Mail Merging

I apologize.  This is my first time using this Community Page.  Not sure where to ask a question.

 

I use ACT on my Dell laptop and do not have this problem.   I am now using my HP and when I merge an email, it stops cold at 25 every time. It will freeze there and then I have to cancel.  But it will not merge more than 25.  Surely there is a setting somewhere where it limits the merge to only 25.  But where?????   It's driving me CRAZY!!

 

Please email me back to help me.  THANKS!

 

patlama

plamantia@centurylink.net

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Mail Merging

Hello Patlama,

Welcome to the Sage ACT! Online Community!

 

We have found this issue is due to a conflict with the 'Redemption.dll' file.  Here is an article with steps to resolve: KB Article 28237

Greg Martin
Sage