07-29-2012 07:09 PM
I apologize. This is my first time using this Community Page. Not sure where to ask a question.
I use ACT on my Dell laptop and do not have this problem. I am now using my HP and when I merge an email, it stops cold at 25 every time. It will freeze there and then I have to cancel. But it will not merge more than 25. Surely there is a setting somewhere where it limits the merge to only 25. But where????? It's driving me CRAZY!!
Please email me back to help me. THANKS!
07-30-2012 06:21 AM
Welcome to the Sage ACT! Online Community!
We have found this issue is due to a conflict with the 'Redemption.dll' file. Here is an article with steps to resolve: KB Article 28237