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Mail Merge taking a long time to process in Outlook

New Member
Posts: 1
Country: USA

Mail Merge taking a long time to process in Outlook

[ Edited ]

I'm hoping someone can help.....I have ACT 2010 and was recently upgraded to Office 2007.  I do alot of mail merges (email blasts) and everything worked fine before the upgrade.  Now when I do a mail merge the outgoing emails clog up my outbox in Outlook and I'm not able to send any emails until the mail merge is complete.  I often do merges with 1000's of contacts and it can take hours for them to be completed.  Any ideas how to resolve this problem.

 

Thanks,

Angel Fan......

Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: Mail Merge taking a long time to process in Outlook

I would suggest that you do the email blasts with SwiftPage Email.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Mail Merge taking a long time to process in Outlook

If you upgrade Outlook/Office, you need to re-install ACT! so that it loads the right version of the add-ins

Also, I agree with Roy... Outlook can run out of resources and choke somewhere between 150-200 emails in a merge - not just from ACT!, this is a problem with Outlook individually encoding each email.

Best to use SwiftPage for those volumes:
http://www.swiftpage.com/partners/partner.asp?Partner=GLComputing.MLazarus