Community
Showing results for 
Search instead for 
Do you mean 
Reply

Mail Merge issue

New Member
Posts: 1
Country: USA

Mail Merge issue

Hi, I'm having a problem on one machine trying to do a mail merge. Using Act v10 and Outlook 2007. Windows XP Pro SP3.  Have set Act as the default mail editor, but this makes no difference to the problem. The template files and database are stored on a network server and works fine from another machine.

Problem:

When I go to create a mail merge from the write menu, or click to create a new email from template, regardless of what template I select, I get the box saying merging 1 of 1 appear for a split second and then dissapears. The email is not sent. From the other machine, the email appears to preview and prompts before sending using the same method with emailing one contact.

Any ideas?