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Mail Merge email not recording history

New Member
Posts: 10
Country: USA

Mail Merge email not recording history

Mail Merge email is not recording history also no history on my record. Tried all the regedit suggestions but not working. Recently installed ASDS Fax Manager, could that be a problem?

Nickel Contributor
Posts: 173
Country: Australia

Re: Mail Merge email not recording history

Check the ACT.Outlook.services.exe is running

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/19948/kw/outlook%20email%20service/session/...
Travis Rosevear ACC for
Act Today Australia and New Zealand
New Member
Posts: 10
Country: USA

Re: Mail Merge email not recording history

Thanks, I checked this and went through the regedit things in the article and none of them worked. Any other suggestions?

New Member
Posts: 10
Country: USA

Re: Mail Merge email not recording history

Any chance that the mailmergefax software (ASDS FaxAdmin) has screwed up the recordation of email history?

New Member
Posts: 10
Country: USA

Re: Mail Merge email not recording history

Is ACT 2011 designed to record history when utilizing mailmerge for email?