Community
Showing results for 
Search instead for 
Do you mean 
Reply

Mail Merge Using Outlook & ACT will not send Pictures

New Member
Posts: 1
Country: USA

Mail Merge Using Outlook & ACT will not send Pictures

When conducting a broadcast email, using act it will not send the picture, any thougths?   I am using Act 2007 & Outlook 2000.

   

Mike

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Mail Merge Using Outlook & ACT will not send Pictures

Do you mean a logo type graphic or are you wanting to merge a picture field from the contacts?

 

Merging picture fields is only possible with ACT! 10

 

For a graphic in the template, try this ACT! Knowledge Base article - http://tinyurl.com/429puu

 

But you'll get much better results if you try either MergeMaster! or SwiftPage for this

 

New Member
Posts: 10
Country: USA

Re: Mail Merge Using Outlook & ACT will not send Pictures

I had this same problem in ACT 2009. I already had the template created in Word so I just went (in ACT) to Tools, Preferences, Communication - and changed the processor to ACT! Word Processor. I then just copied the template I created in Word and pasted it into an Act Word Processor template. I had to re-input my merge fields but after that the email went out and was received correctly.