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Mail Merge Issue

Tuned Listener
Posts: 13
Country: USA

Mail Merge Issue

I recently reinstalled ACT onto my computer and I no longer can run mail merges. Any suggestions?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Mail Merge Issue

Can you provide more detail to your situation:

- What version of Act! are you running?

- What is your operating system?

- Were the previous mail merges successful on this particular computer or another?

- Are you getting an error message?  What is the error message?

- How far through the mail merge process are you getting before it fails?

 

 

Greg Martin
Sage
Tuned Listener
Posts: 13
Country: USA

Re: Mail Merge Issue

Act 10.0.3.182 Hotfix 3

Operating XP

 

I had to reinstall XP onto my computer. Big crash.What happens is I go through the entire Mail Merge process, select the contacts, select the file, and select the output. And then it run the merge window and then nothing.