07-08-2011 11:03 AM - edited 07-08-2011 01:05 PM
Windows XP SP3
Office 2003 SP3
Act 2010 Version 18.104.22.168 Hot Fix 1
RE: Mail Merge Error: TSafeRecipients: could not retrieve IMessage
This message occurs while do a mail merge to an e-mail on a lookup.
I have read through some Community posts and am having a hard time resolving the issue.
I have tried to resolve by going to C:\windows\system32
and running fixmapi.exe
When I double click on it nothing seems to happen.
mapi32.dll file modified date is 8/4/2004 and doesn't seem to change when i run fixmapi.exe
Any guidence or direction would be greatly appreciated.