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Mail Merge Error Message - "Library Not Registered"

New Member
Posts: 1
Country: United States

Mail Merge Error Message - "Library Not Registered"

I'm receiving the following error message when trying to mail merge - Unable to cast COM object of type "Redemption.safemailclass" to interface type "Redemption.isafemailitems". This operation failed because the Query Interface call on the COM component for the interface with IID "{0A95BE2D-1543-46BE-AD6D-18653034BF87}" failed due to the following error: Library not registered. (exception from HRESULT:0x8002801D (type_E_LIBNOTREGISTERED)).  Please help!!

Moderator
Posts: 4,395
Country: USA

Re: Mail Merge Error Message - "Library Not Registered"

Copper Contributor
Posts: 24
Country: United_Kingdom

Re: Mail Merge Error Message - "Library Not Registered"

I can confirm that this fix also works fine on a Win 7 64 Bit/Act!2011/Office 2007 PC.

I'd been taken through this fix by Sage support on a nother PC, but neglected to write it down, so it was good to find it here again when I needed it!

 

Roly

Roland Horwood
Frame Design
TJ Crump Oakwrights Ltd
www.oakwrights.co.uk