01-11-2011 02:52 PM
I Have Act 2010, and Microsoft Office 2007. When doing a group mail merge, how do I collapse blank fields where some contacts do not have data? For example, right now, there is a empty line where some contacts have an "address 2" and others don't.
01-11-2011 05:24 PM
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The blank fields should be collapsing automatically. Test running your mail merge (to word processor) using the provided template '01 Initial Communication - Direct Marketing Letter'. I've just run it and the blank fields collapsed automatically - if it does for you as well, you can open it in Edit mode and use it as a guide for your custom template.