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MAIL MERGE PROBLEM IN ACT BY SAGE 2007 V9

New Member
Posts: 3
Country: United Kingdom

MAIL MERGE PROBLEM IN ACT BY SAGE 2007 V9

When I attempt to mail merge multiple contacts from a saved Act template to email, messages are queued in Out box but are not sent. I use Outlook 2007 with windows XP.
Solutions please!
Nickel Contributor
Posts: 205
Country: United_Kingdom

Re: MAIL MERGE PROBLEM IN ACT BY SAGE 2007 V9

ACT 2007 is not supported with Outlook 2007.

 

The list of compatibilities can be found here:http://tinyurl.com/mh6ddb

 

 

 

Trevor Lever

UK - ACT Certified Consultant
www.actpartners.co.uk
trevor@actpartners.co.uk
New Member
Posts: 3
Country: United Kingdom

Re: MAIL MERGE PROBLEM IN ACT BY SAGE 2007 V9

Thank you for your reply Trevor.

Silly me for expecting Act 2007 to be compatible with the worlds best known email client released in the same year. So is it a case of making Act default email client if I want to mail merge to email?
Nickel Contributor
Posts: 205
Country: United_Kingdom

Re: MAIL MERGE PROBLEM IN ACT BY SAGE 2007 V9

Yup, that's the cheapest solution for you.
Trevor Lever

UK - ACT Certified Consultant
www.actpartners.co.uk
trevor@actpartners.co.uk
New Member
Posts: 3
Country: United Kingdom

Re: MAIL MERGE PROBLEM IN ACT BY SAGE 2007 V9

Is there a knwledge base article to help me set this up ?
Nickel Contributor
Posts: 205
Country: United_Kingdom

Re: MAIL MERGE PROBLEM IN ACT BY SAGE 2007 V9

It's covered by the built in ACT Help system. But here is the knowledge base article as well:  http://tinyurl.com/nw8xg3

 

Trevor Lever

UK - ACT Certified Consultant
www.actpartners.co.uk
trevor@actpartners.co.uk