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Lost user name and password

New Member
Posts: 1
Country: United States

Lost user name and password

I had a virus infect my hardrive and ACT data got erased.  I was able to find the file, but know I can not open because I lost the user name and password.  Any suggestions?
Moderator
Posts: 4,395
Country: USA

Re: Lost user name and password

If you're on ACT! 2007-2009, you can give a call into support for password retrieval.   All other previous versions will need to go through database services.