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Lost password can't open database

New Member
Posts: 7
Country: USA

Lost password can't open database

I am using ACT! 2007 v9.0 and I inadvertently moved my file folder, which contained my databases, to a different directory and now when I try to open my database I can't because I don't recall the password.  I believe I am using the correct user name but not sure as I had checked off the "remember password" box and it opened automatically.  I even tried moving the folder back to its original location but that doesn't seem to matter either.  Is there any way I can retrieve my password and username?

 

Thanks in advance for your help,

Corey

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Lost password can't open database

Moving the database folder can cause damage as it's locked by the SQL service.

 

If it's only the user/pass, have a look at this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1415...