09-24-2009 10:10 AM
I am using ACT! 2007 v9.0 and I inadvertently moved my file folder, which contained my databases, to a different directory and now when I try to open my database I can't because I don't recall the password. I believe I am using the correct user name but not sure as I had checked off the "remember password" box and it opened automatically. I even tried moving the folder back to its original location but that doesn't seem to matter either. Is there any way I can retrieve my password and username?
Thanks in advance for your help,
09-25-2009 07:52 AM
Moving the database folder can cause damage as it's locked by the SQL service.
If it's only the user/pass, have a look at this ACT! Knowledge Base article -