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Lost drop down buttons

New Member
Posts: 1
Country: USA

Lost drop down buttons

We just upgraded to act pro from a very old version, it went smoothly except we lost some of our drop down buttons. I went thru the process of creating or editing a drop-down list and can see that all our selections are still there but I can't get the button itself to reappear giving us the ability to choose from the drop down options.

Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Lost drop down buttons

Two possible causes:

1. You have your screen fonts set to a size other than Normal or 96 DPI.


2. Often happens when a layout is converted from ACT! 6 or before and requires editing the layout to fix.

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer