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Lost copy of ACT 2010

New Member
Posts: 2
Country: Canada

Lost copy of ACT 2010

I had purchased online a copy of ACT 2010 in October 2009. Unfortunately my computer has broken and cannot retrieve the program. How can i get a replacement copy? I do have a backup for my records but no program. Your help would be appreciated.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Lost copy of ACT 2010

If you don't have the product key, you might need to call Sage Customer service to check the registration details
New Member
Posts: 2
Country: Canada

Re: Lost copy of ACT 2010

Thanks for the prompt reply. I do have the key, my order number etc. but cannot find how i can get a replacement copy of the program.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Lost copy of ACT 2010

Not sure where else it might be available from, but you could download the 30-day trial from https://estore.actsoftware.com.au/

Not sure if it checks the country... if it does, make up an Aust address :-)
Copper Contributor
Posts: 19
Country: USA

Re: Lost copy of ACT 2010

I had a similar problem several months ago and called Sage.  They told me the only way they sold the version 2010 was via download.  When I provided the necessary id info they directed me to a download site where I re-downloaded the program.  All's good now.