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Lost Password Act 2009 on vista

New Member
Posts: 9
Country: Australia

Lost Password Act 2009 on vista

I am using Companion Sync to link to PDA, I need to make some changes, but it said my password is incorrect.

Can I reset or recover the Act password?


Also it takes 1min 30sec to start Act, single user 800 records, on a Vista business Quad core 2.6Ghz with 4Gb RAM PC.

This seems very slow, its OK after it starts up



Mike Pratt


Platinum Elite Contributor
Posts: 14,765
Country: Australia

Re: Lost Password Act 2009 on vista

See this ACT! Knowledge Base article - ACT! Username or Password Recovery


What sort of PDA?


Speed of ACT! can depend more on the HDD speed (RPM) than processor.

Also, have you defragged your HDD?