Showing results for 
Search instead for 
Do you mean 

Lost Information

New Member
Posts: 2
Country: United States

Lost Information

How do I recover contact information that seems to have disappeared?  The names of the companies are still in the contact information but addresses, contacts full name, phone numbers, email addresses and history notes are gone.  Interestingly enough the city, state and zip code are still there but no street or post office addresses. 
Nickel Elite Contributor
Posts: 959
Country: USA

Re: Lost Information

Do you know what caused the data loss?  Details?


Do you have a recent backup?  Perhaps a database restore is a option? 


Have you tried closing ACT! and restarting ACT! ?


Before getting too far into things, you may want to take a special backup today? Before Attempting any recovery.

When you take a backup, do not use the same file name as your recent good back up before your data loss occurred.. 






Still not knowing all the facts surrounding the cause for the data loss,

one other option may be to close out of ACT!  (not sure of your ACT! version ) ?



click on Databases - database list

rite mouse click on the correct database name

 and use the  repair / reindex / rebuild options ( there are 4 rebuild options) .


Good luck - FSB




Bill Williams - Owner / ACT! Consultant / Trainer at FILL STAFF HR "ACT! FOR RECRUITERS"
Manage Your ACT! Backups - FREE
BIG ACT! LAYOUTS for Larger Monitors
Download Free BullZip PDF Printer and Print directly to PDF